Finally got time yesterday to drop my Nokia N82 at the i2 service center. i2 service center is located in the Khalijia building in Sharq [ask anyone for infocenter , DHL, Pizza Hut building behind Courtyard Marriott]. The customer rep took in the details and handed me back the battery,back cover, and the memory card. First question was how much time..reply was atleast 2 days. Oh well, I gave in. Today I called in to check on the status, and was told that it has been sent to Nokia, and would take another 2-3 days. Before walking in for servicing, I Googled about this issue and seems it is a known problem with bluetooth operation. Every time I activated bluetooth, it would display “Bluetooth error: Unable to perform this operation”, and bluetooth would fail.

Reason for this failure could be from bluetooth antenna problem or device firmware. Seems device firmware can be ruled out as this would be taken care by i2 service center.

Anyways..what pisses me off is that when retailers as big as Al-Ghanim electronics take no responsibility for servicing and would promptly point to the i2 service center. Its not that this is come cheap 20 KD phone. If I pay over KD 100, I do expect some service directly from retailer. Atleast they should have a collection point. BTW this phone is only 2 months old..

Previous post about this issue [LINK]