Comments on: NBK shameful customer service: Triple card fiasco in one week http://www.chillnite.com/nbk-shameful-customer-service-triple-card-fiasco-in-one-week Kuwait Life, Lifestyle, Classifieds, Jobs & Reviews | ChillNite.com Thu, 20 Nov 2008 08:15:11 +0000 http://wordpress.org/?v=2.6.3 By: Anonymous http://www.chillnite.com/nbk-shameful-customer-service-triple-card-fiasco-in-one-week#comment-62407 Anonymous Tue, 19 Aug 2008 07:57:34 +0000 http://www.chillnite.com/nbk-shameful-customer-service-triple-card-fiasco-in-one-week#comment-62407 I have been using KNET (NBK account) to pay for my expenses. When I was withdrawing money from one of the machines they have charged me twice. This issue is not isolated and many customers have been billed twice. I have called their customer service many times and still the issue has not been corrected. Three weeks have passed and still to no avail. In my opinion this blatant stealing and if a customer does not look at his account they might decide to never return his money. I am not talking about a small amount. I was withdrawing money to pay for my rent and my accounted was debited an extra 300KD equivalent to more than a thousand dollars.<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('62407','Anonymous'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('62407','Anonymous','I have been using KNET (NBK account) to pay for my expenses.\nWhen I was withdrawing money from one of the machines they have charged me twice. This issue is not isolated and many customers have been billed twice.\n\nI have called their customer service many times and still the issue has not been corrected. Three weeks have passed and still to no avail.\n\nIn my opinion this blatant stealing and if a customer does not look at his account they might decide to never return his money. I am not talking about a small amount. I was withdrawing money to pay for my rent and my accounted was debited an extra 300KD equivalent to more than a thousand dollars.'); return false;">Quote</a></div> I have been using KNET (NBK account) to pay for my expenses.
When I was withdrawing money from one of the machines they have charged me twice. This issue is not isolated and many customers have been billed twice.

I have called their customer service many times and still the issue has not been corrected. Three weeks have passed and still to no avail.

In my opinion this blatant stealing and if a customer does not look at his account they might decide to never return his money. I am not talking about a small amount. I was withdrawing money to pay for my rent and my accounted was debited an extra 300KD equivalent to more than a thousand dollars.

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]]> By: UPDATE: NBK card fiasco | Kuwait Life, Lifestyle, Classifieds, Jobs & Reviews http://www.chillnite.com/nbk-shameful-customer-service-triple-card-fiasco-in-one-week#comment-62406 UPDATE: NBK card fiasco | Kuwait Life, Lifestyle, Classifieds, Jobs & Reviews Wed, 28 May 2008 11:19:21 +0000 http://www.chillnite.com/nbk-shameful-customer-service-triple-card-fiasco-in-one-week#comment-62406 [...] GM office of NBK just called in to update me on the issue of NBK card fiasco. NBK management was notified of the case and they reviewed the whole thing. NBK management accepted [...]<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('62406','UPDATE: NBK card fiasco | Kuwait Life, Lifestyle, Classifieds, Jobs &amp; Reviews'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('62406','UPDATE: NBK card fiasco | Kuwait Life, Lifestyle, Classifieds, Jobs &amp; Reviews','&#91;...&#93; GM office of NBK just called in to update me on the issue of NBK card fiasco. NBK management was notified of the case and they reviewed the whole thing. NBK management accepted &#91;...&#93;'); return false;">Quote</a></div> [...] GM office of NBK just called in to update me on the issue of NBK card fiasco. NBK management was notified of the case and they reviewed the whole thing. NBK management accepted [...]
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]]> By: johnny http://www.chillnite.com/nbk-shameful-customer-service-triple-card-fiasco-in-one-week#comment-62405 johnny Tue, 27 May 2008 10:05:37 +0000 http://www.chillnite.com/nbk-shameful-customer-service-triple-card-fiasco-in-one-week#comment-62405 about time. i have already closed my account with them. i had an account with them for 6 years and when i applied for a loan they were like hmmm, huh, zzzzzzzzzzz<div class="comment-remix-meta"><a href="#" class="replyto" onclick="replyto('62405','johnny'); return false;">Reply</a> - <a href="#" class="quote" onclick="quote('62405','johnny','about time. i have already closed my account with them. i had an account with them for 6 years and when i applied for a loan they were like hmmm, huh, zzzzzzzzzzz'); return false;">Quote</a></div> about time. i have already closed my account with them. i had an account with them for 6 years and when i applied for a loan they were like hmmm, huh, zzzzzzzzzzz
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